Specialist portal for reputation protection

    Remove Google reviews – pay only on success

    We assess unlawful Google reviews and file complaints through Google's official procedures – involving independent partner lawyers where needed. No upfront costs, €89 (net) only on successful removal.

    Fee
    €89 net, only on success
    Upfront costs
    none
    Processing time
    often 5–10 working days
    Reviewer
    is never contacted
    Free case check

    Response within 24 hours – no obligation.

    In short

    Can a negative Google review be removed?

    Yes – under certain conditions. If a review breaches Google's policies or applicable law, it can be reported to Google and removed. What matters is the specific content and its legal assessment: not every negative opinion is unlawful. Google makes the final decision.

    01 · Services

    Which reviews we handle

    Not every negative review is unlawful. These case types tend to have the best chance of removal.

    01

    No customer contact

    Reviews by people who were demonstrably never customers or had no business contact.

    Learn more
    02

    Fake reviews

    Invented, bought or repeatedly posted reviews without any genuine background.

    Learn more
    03

    Insults & abuse

    Degrading statements that no longer amount to a factual discussion.

    Learn more
    04

    False factual claims

    Demonstrably untrue claims about your business or your service.

    Learn more
    05

    Competitor reviews

    Reviews from competitors intended specifically to cause harm.

    Learn more
    06

    Ex-employees & revenge

    Negative reviews arising from an ended employment or business relationship.

    Learn more
    02 · Process

    Three steps to removal

    The final decision on removal is made by Google or, in disputed cases, by a court – not by Bewertungskanzlei.

    01

    Free assessment

    Send us the review. Within 24 hours you get an assessment of whether a complaint has a realistic chance of success – free and without obligation.

    02

    Commission & complaint

    You commission us bindingly via our client portal. We file the complaint through Google's official procedures; where a legal assessment is needed, an independent partner lawyer takes over. We never contact the author.

    03

    Decision & billing

    Google reviews and decides – often within 5–10 working days. We only charge €89 (net) if the review is removed. You can follow the status in the client portal.

    03 · Complaint procedure & timing

    How a complaint to Google works

    Google offers two official routes to have a review checked. Which one fits depends on whether the review breaches Google's own policies or the law – sometimes both.

    Route 1

    Policy violation

    Report as an inappropriate review, e.g. fake reviews, conflicts of interest (such as competitors) or offensive content. Google checks against its user-generated content policies; an appeal is possible after a rejection.

    Route 2

    Legal violation

    Legal complaint via Google's form for removing content for legal reasons, e.g. false statements of fact or violations of personality rights. This requires legal reasoning – via independent partner lawyers where needed.

    How long does it take?

    Initial assessment
    within 24 hours
    Filing the complaint
    after commissioning via the client portal
    Google's decision
    often 5–10 working days
    Appeal / legal escalation
    longer in individual cases

    Typical values, not a promise: Google decides on timing and outcome.

    More on duration
    04 · Pricing

    Success-based and transparent

    For the successful removal of a Google review we charge €89 (net) per review. No upfront costs: an invoice is issued only after successful removal – payable within 14 days. If the review stays online, you pay nothing. Our service is aimed at businesses, freelancers and practices.

    €89 (net)
    net per successfully removed review · only on success
    ✓€89 net per removal
    ✓Invoice only on success
    ✓14-day payment term
    ✓No upfront costs
    Pricing in detail
    05 · Partner network

    Legal review via independent partner lawyers

    Bewertungskanzlei is a specialist portal and service provider – not a traditional law firm. Where an individual legal assessment or legal action is required, the matter is handled by independent, admitted lawyers from our partner network. They are organisationally and professionally independent.

    06 · Your contact

    Tobias Hoppe

    Client advice & reputation management

    Tobias Hoppe is your personal contact. He takes on your case, explains the options in plain language and stays reachable throughout the process.

    Location
    Berlin
    Response time
    < 24 h
    Languages
    DE / EN
    View profile
    Tobias Hoppe
    08 · Client portal

    Your client portal

    Every client receives access to a secure portal: track the status of their case, view offers and invoices, and communicate with us directly.

    Your client portal
    10 · FAQ

    Frequently asked questions

    All questions

    Contact

    Have your review checked free of charge

    Send us the review in question. You'll receive an assessment within 24 hours – without obligation and with no upfront costs. Already a client? Follow your case in the client portal.